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Fulfilling your promises one by one.

Building and sustaining relationships based on markets of one has long been the objective of savvy retail and consumer goods organizations. But the obstacles have remained substantial where the rubber meets the road in order-to-delivery processes and logistics.

Successful proprietary or in-house fulfillment solutions are rare. Keeping up with technology, managing complex business processes and maintaining standards for delivery and reverse logistics often prove too demanding and expensive for most. And with few exceptions, traditional third party logistics providers remain unable to customize end-to-end solutions to specific retailer needs.

The advent of the internet and the virtual store has renewed demand for a complete fulfillment and retail supply chain logistics outsourcing solution. The success factors are as follows:

• Seamless, coast-to-coast, door-to-door, order-to-delivery; b2b and b2c
  
• Customized, intelligent solutions; in distribution center management, order processing, inventory control and in reverse logistics
  
• Cost containment processes; that result in sustainable and substantial cost efficiencies
  
• Customer satisfaction/margin protection; based on meeting world-class commitments for accuracy, reliability and speed of delivery
  
• Transportation Management that surpasses "freight"; the consistent application of advanced technology, process engineering and process or system maintenance to ensure long-term success
  
• Proven project management; managing end-to-end solutions is our core business, meaning Assured customers can focus on developing relationships with their customers.

Meeting some of the criteria outlined above is a relatively simple task compared to the real challenge - meeting all of the criteria all of the time. When an organization invests in the promise of one to one, the cost of incomplete, slow or inaccurate logistics grows with each unsatisfied customer or incomplete store delivery.

Amazon.ca exceeded 99% on time order delivery fulfillment during the Christmas rush of 2002: One book or CD at a time, one satisfied customer at a time. Our goal is 100%.

Assured Logistics provided the customized solution - helping Amazon address all criteria all of the time. Assured Logistics is meeting the challenge.